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  • Security & Access Control

Gallagher

Transforming visitor management through seamless, secure access

Gallagher Security is a global leader in access control and perimeter protection.

In collaboration with Gallagher, NEO has developed a self-service access platform that integrates directly with Gallagher Command Centre – streamlining visitor management, automating access provisioning and improving duty of care compliance.  

Project Highlights

Client  Gallagher Security
Platform  Security & Access Control, Interactive Processes
Functions  Visitor Management & ID Verification
Integration Gallagher Command Centre
Deployment  Education, Government and Corporate
Location New Zealand and Australia

The Challenge

Traditional visitor management relied on manual check-ins, logbooks and reception bottlenecks – processes that were inconsistent, slow and prone to error. 

Organisations needed a way to: 

  • Verify visitor identity quickly and securely 
  • Maintain accurate access records and audit trails 
  • Automate access permissions for approved individuals 
  • Support compliance, emergency reporting and contactless entry 

The Solution

Working with Gallagher, NEO designed and built a self service access kiosk platform that connects seamlessly with Command Centre software. 

Key features include: 

  • Streamlined visitor check-in for pre-registered guests, walk-ups and QR code arrivals 
  • Automated identity verification through secure integrations and multi-factor authentication 
  • Real-time access provisioning via the Command Centre 
  • Live monitoring and reporting to support compliance and incident response 
  • Configurable workflows based on visitor type or site policy 
  • Flexible deployment options – from corporate lobbies to unmanned remote facilities 

The Outcome

The platform delivers a faster, more consistent and auditable visitor management process. For security and facilities teams, it reduces manual administration and enhances visibility across sites. 

Benefits include: 

  • Real-time data accuracy and traceability 
  • Automated visitor registration and badge printing 
  • Consistent compliance with workplace and safety policies 
  • Simplified scaling across multi-site operations 

The solution is already in use across education, government and commercial organisations throughout Australia and New Zealand, supporting both Gallagher-direct and reseller deployments. 

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