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Gallagher

Transforming visitor management through seamless, secure access

Gallagher Security is a global leader in access control and perimeter protection.

In collaboration with Gallagher, NEO has developed a self-service access platform that integrates directly with Gallagher Command Centre – streamlining visitor management, automating access provisioning and improving duty of care compliance.

Project Highlights

Client  Gallagher Security
Platform  Security & Access Control, Interactive Processes
Functions  Visitor Management & ID Verification
Integration Gallagher Command Centre
Deployment  Education, Government and Corporate
Location New Zealand and Australia

The Challenge

Traditional visitor management relied on manual check-ins, logbooks and reception bottlenecks – processes that were inconsistent, slow and prone to error.

Organisations needed a way to:

    • Verify visitor identity quickly and securely
    • Maintain accurate access records and audit trails
    • Automate access permissions for approved individuals
    • Support compliance, emergency reporting and contactless entry

The Solution

Working with Gallagher, NEO designed and built a self service access kiosk platform that connects seamlessly with Command Centre software.

Key features include:

  • Streamlined visitor check-in for pre-registered guests, walk-ups and QR code arrivals
  • Automated identity verification through secure integrations and multi-factor authentication
  • Real-time access provisioning via the Command Centre
  • Live monitoring and reporting to support compliance and incident response
  • Configurable workflows based on visitor type or site policy
  • Flexible deployment options – from corporate lobbies to unmanned remote facilities

The Outcome

The platform delivers a faster, more consistent and auditable visitor management process. For security and facilities teams, it reduces manual administration and enhances visibility across sites.

Benefits include:

  • Real time data accuracy and traceability
  • Automated visitor registration and badge printing
  • Consistent compliance with workplace and safety policies
  • Simplified scaling across multi site operations

The solution is already in use across education, government and commercial organisations throughout Australia and New Zealand, supporting both Gallagher-direct and reseller deployments.

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